We have a clear goal, to be where you are, so you can always get in touch with us. As it was a few hours ago you could always catch us at e-mail and telephone and expect a prompt reply. The you can still :-)
But times have changed. More and more are using Facebook Messenger and the Message from Apple especially for mobile visitors which is in dramatic growth.
Therefore, we have introduced the Facebook Messenger and Apple Business Chat which will automatically be visible if you are using Messenger from Facebook or have an iPhone, iPad, Mac or Apple Watch.