COVID-19

We are all in a very special situation, where the government has launched a number of initiatives to contain the spread of the coronavirus. CoffeeTime, of course, follow all recommendations from the authorities, while at the same time we try adapt ourselves to circumstances. Therefore, we have introduced a number of initiatives to ensure our customers get an experience of, that it is “business as usual”.

It should be noted that the packages may be extra days along the way by Postnord and Bring. At the time of writing, we see Postnord as being the most stable.

Delivery options

Postnord Profession
Delivery to business addresses
Purchase for under us $ 500 = US $ 39,-
Purchase for over US $ 500 = Free

Postnord Home
Delivery to Home
Purchase for under us $ 500 = US $ 49,-
Purchases of over £ 500 = Free

Postnord Pakkeshop & Nærboks
Delivery to Postnord Pakkeshop and Nærboks
Buy for under us $ 500 = US $ 39,-
Purchases of over £ 500 = Free

Bring Pakkeshop
Delivery to Bring Pakkeshop
Buy for under us $ 500 = US $ 39,-
Purchase for over US $ 500 = Free

Pickup/Personal delivery
It is not possible to pick up the goods at our warehouse in Odense or at the office in Copenhagen.

How to handle Postnord packages
When Postnord is to deliver packages, they do everything they can to take good care of the customers and their employees. That is why Postnord ready with a few new initiatives, as applicable to the delivery of packages to private individuals and companies.

Postnord can sign for you:

  • Pakkebuddet can sign with a special COVID19 - signature on their scanners for you as a customer. So can all physical contact must be avoided.

Engangsfuldmagt to make the package without contact:

  • You can as a customer to hang a power of attorney on the door, which gives us permission to put the package in front of your door or somewhere on the address. This will avoid physical contact.

Sign up the household or office to Modtagerflex:

  • You are subscribed to Modtagerflex, so pakkebuddet can make the package an agreed location. Are you not signed up Modtagerflex can you as a private individual, make it here and businesses can do it here. This will avoid physical contact.

Use Postnord FlexChange:

  • With FlexChange, you can redirect your package, when it is on its way to you. Instead of Postnord put the package to pick up at the post office or in Pakkeboksen, you can now give PostNord a engangsfuldmagt. This means that you can even select whether the package should be somewhere at your address eg in the garage or whether it needs to be handed to your neighbor. When the package is on its way to you, you will get a notification. If you do not have Modtagerflex contains the notification a link to a PostNord website, where you can tell your pakkebud, where the package is to be delivered.

No one at the address?
If you are not availing yourself of one of the above options will Postnord notify you via a note in your mailbox and you will also receive an sms/email about your package can be picked up at the nearest udleveringssted.

Delivery to Pakkeshops
Individual pakkeshops have chosen to close temporarily down, if they could, for example, is the cafe, as the authorities have called for. In the few cases where it happens, so shall the carrier for your package will be moved to one of their distribution points in the vicinity, and that you get a direct message about how the package should be downloaded.

Delivery time

You can continue to expect delivery of your goods within 24-48 hours (business days) from the date you ordered. We take reservations for any. delays withPostnord and Bring.

Delivery to the north atlantic countries,

Delivery to Greenland, Faroe islands and Iceland are set with immediate effect.

Delivery to the nordic countries

Delivery to Norway is suspended with immediate effect. Customers from Sweden and Finland are referred to coffeetime.eu.

Warehouse & Office

High hygiene has always been a top priority. Smaller 24/7 shifts have been introduced at the warehouse in Odense to avoid physical contact and home work sites are established. Customer and service visits are set.

We are, of course, following the situation closely and are subject to sudden changes.

Yours sincerely

Frederik & Co.